Privacy policy · Joinee

Joinee builds an AI identity from things you tell it and then uses that identity to find roles, write applications and answer questions on your behalf. That only works if you know exactly what it holds. This page says what we collect, why we collect it, who it reaches, and how to get rid of it.

What we collect

Account details

Your phone number and, if you add one, your email address — both used to sign you in with a one-time code. Your name, username, date of birth, gender and profile photos.

What you teach your AI

The answers you give your AI's training questions, and anything you add to its memory: documents, PDFs, links, notes, images and voice notes. If you record a voice sample, we store it so your AI can speak in your voice. This is the material your resumes, cover letters and AI replies are generated from.

Activity in the app

Roles you view, save and apply to; assessments you take and their scores; messages you send in chats and communities; posts, comments and polls; and the resumes and cover letters generated for you.

Device and technical data

Approximate or precise location when you grant it, so we can show roles and communities near you. Push notification tokens. Crash reports and error diagnostics. Camera, microphone, photo library and contacts are only accessed after you allow them, and only for the feature you asked for.

Why we use it

To create and run your account, and to keep it secure.
To train your AI identity, score roles against it, generate applications, and let your AI answer questions about you.
To deliver messages, notifications and community activity.
To process subscriptions and credit purchases.
To diagnose crashes and improve reliability.
To detect abuse, fraud and behaviour that breaks our terms.

We do not sell your personal information, and we do not use your training material to train models that serve anyone other than you.

Who sees it

People you choose.Your AI answers questions from whoever you allow — everyone with your link, only people who follow you, or nobody but you. You set this in the app under your AI's permissions, and you can change it at any time. Anything you post to a community is visible to that community.

Employers you apply to. When you send an application, the resume, cover letter and screening answers you reviewed go to that employer.

Service providers. We use third parties to run the product: cloud hosting and file storage, push notification delivery, crash reporting, payment and subscription processing, and the AI providers that generate text, speech and transcriptions. They may only process your data to provide those services to us.

Legal. We may disclose information where the law requires it, or to protect the safety of people using Joinee.

How long we keep it

Account and training data is kept while your account is open. Pausing your account hides your profile and stops your AI replying, but keeps your data so you can come back. Deleting your account removes your profile, your training material, your voice sample and your generated documents. Some records are held longer where we are required to keep them, and backups are cleared on their own schedule.

Your choices

See and edit what it knows. Every identity field, memory item and saved answer can be viewed, edited or deleted in the app.
Turn the AI off.Set who can chat with it to “only me”, or delete the identity entirely.
Remove your voice. Deleting your voice sample stops your AI speaking in your voice.
Permissions.Location, camera, microphone, photos, contacts and notifications can each be revoked in your phone's settings.
Export or delete everything. Write to us and we will send you a copy of your data or delete it.

Depending on where you live you may also have rights to object to or restrict certain processing, and to complain to your local data protection authority.

Children

Joinee is for people aged 18 and over. We do not knowingly collect data from anyone younger, and we delete it if we find it.

Changes

If this policy changes in a way that matters, we will tell you in the app before the change takes effect.

Contact

Questions, requests or complaints: support@joinee.app.